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  • User Experience Design
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Service Design

The Bloomsbury Encyclopedia of Design Volume 3

Bloomsbury Academic, 2016

Encyclopedia Chapter

...While design has been a well-known professional practice for many decades, the concept of Service Design has gradually emerged and found its own identity over the last decade or so, though it was first introduced as a design discipline...

Von Restorff Effect

The Bloomsbury Encyclopedia of Design Volume 3

Bloomsbury Academic, 2016

Encyclopedia Chapter

...The effect named after Hedwig von Restorff (1906–62) that describes the observation that the unique is easier to recall than the commonplace: that unusual words, images, or events are remembered better than everyday ones. This is one reason...

Soft Technology

The Bloomsbury Encyclopedia of Design Volume 3

Bloomsbury Academic, 2016

Encyclopedia Chapter

...Soft Tech refers to a view of technology grounded in the social sciences, and focuses on the material world as a world of experiences, emotions, and ideologies. It is constituted by the processes, methods, and services that allow humans...

Design and Ageing

The Bloomsbury Encyclopedia of Design Volume 1

Bloomsbury Academic, 2016

Encyclopedia Chapter

...As medical innovation grows at an unstoppable rate life expectancy in most countries follows. Naturally, offering better medical care and aiding humankind is of great benefit, however, these somewhat rapid changes have altered our...

Context

The Bloomsbury Encyclopedia of Design Volume 1

Bloomsbury Academic, 2016

Encyclopedia Chapter

...Context is the full story that surrounds the intended user of a design. It includes all aspects of the physical environment and the conditions in which the product will be used. It can also include the social environment, including...

Immersion

The Bloomsbury Encyclopedia of Design Volume 2

Bloomsbury Academic, 2016

Encyclopedia Chapter

...Immersion is the experience of being deeply involved in an activity or submerged in a medium. We distinguish between physical/perceptual immersion (an individual being immersed in an [virtual] environment) and cognitive/psychological...

Swiping Left on Empathy: Gamification and Commodification of the (Inter)face

Ethics in Design and Communication : Critical Perspectives

Bloomsbury Academic, 2020

Book Chapter

...The phrase “swipe left,” now synonymous with universal rejection, is a colloquialism emblematic of the online dating gesture and its ubiquity.Raju Mudhar, “Tinder’s Swipe Interface Gets Swiped by Other Apps,” The Star, August 6, 2014...

Designing on the spikes of injustice: Representation and co-design

Designing for Service : Key Issues and New Directions

Bloomsbury Academic, 2017

Book Chapter

...Do not trust elitist versions of history and science, which respond to dominant interests, but be receptive to counter-narratives and try to recapture them. As co-authors with different disciplinary backgrounds, we found that our...

Human–Computer Interaction

The Bloomsbury Encyclopedia of Design Volume 2

Bloomsbury Academic, 2016

Encyclopedia Chapter

...Human–Computer Interaction (HCI), also human–machine interaction (HMI), is a domain concerned with research, design, and use of interaction between users and computational systems. HCI is a broad field that combines elements from various...

Computing Interactive Design

The Bloomsbury Encyclopedia of Design Volume 1

Bloomsbury Academic, 2016

Encyclopedia Chapter

...Computing interactive design (CID) is concerned with the requirements for the user-centered design of interactions in novel formats and emerging platforms from desktop computers to mobile devices. It considers technical and creative aspects...